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TERMS AND CONDITIONS

 

Website Design:
The client must understand that the website and design structure completed by 24 Hour Websites is fixed once completed. If further additional changes are required then it will result in $99.99AUD/Month (Monthly Maintenance). Any content that fits outside of the recommended ‘Home Page’, ‘About Page’, ‘Services Page’ and ‘Contact Page’ such as ‘Previous Work’, ‘Our Team’, ‘Portfolio’, ‘Bookings’, ‘Shop’ etc will result in an additional fee of $149.99 (Extra Page). All Terms & Conditions and Privacy Policy content must be provided if required to be presented on the website at the additional charge of $49.99.

 

Please ensure all content provided is approved before sending through.

 

Hosting:

 

Permission:

 

The client agrees to give access (usernames, passwords, and any other required permissions) to existing or future domain registration, hosting accounts, and affiliated service-providers as needed.

 

Content (Text & Images):

 

24 Hour Websites are not responsible for writing or inputting any text copy (unless the client has purchased the ‘Copy (Wording) – $249.99’ Product. Any logo, text and imagery provided by the client to be used in a website designed by 24 Hour Websites MUST have legal clearance. 24 Hour Websites will not provide the client with stock photos (unless the client has purchased the ‘Included Images – $99.99’ Product).

 

Monthly Maintenance:
Monthly maintenance allows the client to provide additional content they wish to add to any existing pages, however the content must not exceed the original amount of content per page. If so it will result in the cost of an additional page ($149.99AUD). All changes will be updated once per week, allowing the client 4 changes during the month.

 

E-Commerce:
Client is responsible for providing 24 Hour Websites with specific names, description, pricing and images of products. Limited number of products is 20. Any products surpassing 20 will results in an additional cost of $9.99 per product.

 

Client is responsible for providing 24 Hour Websites with:
– Payment gateway details – additional fee of $150 will be applied per gateway that requires setting up
– Email
– Address

 

Logo Design:

 

Concept:

 

24 Hour Websites will have completed one (single) original concept in accordance with the client’s description and selected colour scheme within 24 hours of the design being reviewed approved. Should the initial design concepts not meet your requirements 24 Hour Websites will provide 1 round of additional concepts at no additional cost. The client is responsible for CLEAR delivery of all content i.e. brand name, imagery, concept and personal details. The client is responsible for all
legal clearances of the content provided.

 

Client Corrections:

 

Client Corrections are changes made outside of the originally supplied description. For example, if your description states your company/business is called ‘Jonno’s Termite Control’, we design your logo accordingly. If you then wish to change the name (as your 1 free round of additional concept) to ‘Jonno’s Pest Control’ the changes will be charged as Client Corrections at the price of $99.99 per hour (incl GST).

 

Files:

 

Once the final design has been completed, the files will be sent to you as digital files. (.jpg, .pdf, .eps and .png).

 

Ownership:

 

You, the client, have ownership of the final logo design for use in any media application that is beneficial to your business. 24 Hour Websites retains the right to use the final logo, or any versions of the logo created in the process, within printed and online portfolios, including promotional materials such as newsletters and  advertisements. The client also gives 24 Hour Websites permission to use client’s name, and/or website address, for testimonial purposes on her website, or other business related media including social media. The client understands that it is the client’s responsibility to copyright the logo design and/or seek trademark.

 

Print Design:

 

Print design includes but is not limited to business cards, letterheads, brochures, magazines and other marketing collateral for profit or non-profit purposes.

 

Concept:

 

24 Hour Websites will have completed one (single) original concept in accordance with the client’s description and selected colour scheme within 24 hours of the design being reviewed approved. Should the initial design concepts not meet your requirements 24 Hour Websites will provide 1 round of additional concepts at no additional cost. The client is responsible for CLEAR delivery of all content i.e. brand name, imagery, concept and personal details. The client is responsible for all
legal clearances of the content provided.

 

 

F.A.Q'S

WHY AND WHO ARE 24 HOUR WEBSITES

We're glad you've asked! First of all, hello and a warm welcome to our website. Our team at 24 Hour Websites are a bunch of vibrant, efficient, friendly designers (yes... don't worry, we're qualified) who have a vision in assisting small businesses like yourself!

Whether you're simply at the stage of scribbling down in a notebook that incredible idea you've always wanted to start, or you've set out your business plan and are in need of building and online presence and gaining exposure - we're here to help!

In today's market, we know just the styles, techniques, schemes, designs, you name it! That will get your business started. Head over to our 'What We Do' page to see what products we offer.

WHAT IS THE FORM?

Each product requires you to thoroughly fill out a specific form, designed to suit the related product. The form is what we are going to use find out everything there is to know about YOUR business. Every single specific detail about your business is required to be entered into this form. We can guarantee you, the more information you can provide us with the more your website will stand out. The more your website stands out, the higher your conversion success rate will be. We have broken this form down page by page, detail by detail to make things clear and easy as possible for YOU.

WHAT IS THE PAYMENT PROCESS?

Once you have completed selecting which product(s) you wish to add to your cart, select 'Proceed To Checkout'. You will be required to fill in your billing details as well as card details. Make sure you select that you have read and agreed to the website Terms & Conditions - then click 'Place Order'. Once your secure payment has been made, you will receive a confirmation email. 24 Hour Websites accepts Visa, MasterCard & Amex.

ONCE MY PAYMENT HAS BEEN RECEIVED, WHAT'S NEXT?

Once the 24 HOUR team receive your payment, you will get a payment confirmation email. As soon as the 24 Hour team review and approve your form, you will receive another email with the link to your 24 Hour timer! Your new website will be completed within a 24 hour period.

WHO DO YOU RECOMMEND FOR HOSTING?

We recommend using Site Ground for the pricing and inclusions. If you get stuck, we can set this up for you.

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